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Advice

From the people who do it for a living

Pieces written by businesses listed on Mentioned, each signed by the business that wrote it and linked to its listing. Further down, practical pieces for business owners.

From the businesses on Mentioned

Written by the business, in its own words.

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For business owners

Running the business

Practical pieces from Mentioned, for the people running one.

Operations

Cash flow is the thing that kills you, not profit

Most Canadian small businesses that fail were profitable on paper. The money just arrived later than the bills did. Here is the simplest 13-week cash view that gives you 90 days of warning before a gap opens. And what to do the moment you see one coming.
Mentioned
Curated for founders
Hiring & team

Your first hire costs more than their salary

Between CPP, CPP2, EI at 1.4× the employee rate, and the time you stop billing to manage someone, your first employee costs far more than the wage. Here is how to budget the real number before you post the job. So the hire grows you instead of sinking you.
Mentioned
Curated for founders
Operations

Raising your prices is a sentence, not a strategy

Owners agonize over a price increase for months, then deliver it like an apology. The increase is almost never the problem. The delivery is. Here is the plain way to tell existing customers, what to expect, and why far fewer leave than you fear.
Mentioned
Curated for founders
Hiring & team

Hire for the slow season, not the rush

Everyone hires when they're drowning, which means hiring badly under pressure. The owners who get it right plan seasonal hiring against a cash forecast and bring people on before the wave. Here is how to time it so payroll lands when revenue can carry it.
Mentioned
Curated for founders
Marketing

Your best marketing is the businesses that vouch for you

Ad spend buys attention from strangers. A recommendation from a business your customer already trusts buys belief. Here is why word-of-mouth still outperforms every channel for small business. And how to make yours something people can actually see and act on.
Mentioned
Curated for founders
Operations

The numbers most owners stop looking at

After a couple of years, many owners stop tracking the small things. And that's exactly where the money leaks. A simple monthly review of a handful of figures routinely surfaces thousands a year hiding in plain sight. Here is the short list worth checking every month.
Mentioned
Curated for founders
Community building

Why partnering beats competing in a small market

The bakery and the café down the street aren't your rivals. They're your referral network. The businesses that grow fastest in tight communities are the ones woven into each other's circles. Here is how to build those relationships before you need them.
Mentioned
Curated for founders
Hard lessons

Firing your biggest client can be the thing that saves you

When one client is a huge share of revenue, you stop running a business and start running their errands. The late payments, the scope creep, the fear of losing them. Here is how to tell when a client is costing you more than they pay, and how to let go without panic.
Mentioned
Curated for founders

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